Our COVID-19 protocols
SOCIAL DISTANCING:
Drivers:
Before loading passengers into the vehicle, you must wait outside the vehicle at least two meters away from the door of entrance. Once all the passengers have entered, they will proceed to close the door for the tourists. It is restricted to shake hands, hug or to assist embarking or disembarking of passengers. |
TOURIST MOBILITY::
A transparent division of hard plastic or polyethylene will be installed between driver and co-pilot. Our transport units will go through a daily disinfection process using a spray system. We will also remove the intermediate seats to allow distance between passengers. We will limit the number of passengers in our vehicles to 60% capacity. The maximum size allowed is 10 passengers per tour group. |
Guides:
Guides will also welcome passengers on board at a minimum distance of 1 meter. It is restricted to shake hands, hug or to assist embarking or disembarking of passengers. |
Passengers:
Passengers must board vehicles respecting social distancing with guides and drivers. Members of the same family group will be allowed to use adjoining seats in private tourist vehicles. In vehicles shared with other travelers, the capacity will be restricted to the use of 60% of the total seats. |
OFFICE PROCEDURES:
Cusco:
Office and bathroom cleaning will be doubled. Paper, hand sanitizing gel and / or alcohol dispenser will be installed. Employees must pass inspection with a digital thermometer before starting daily tasks. Office logistics will be optimized by acquiring furniture acrylic chairs that will speed up disinfection time. The use of PPE (personal protective equipment) and social distancing is mandatory inside and outside of work. |
DAILY OPERATIONS:
BEFORE EACH TRANSFER, TOUR OR EXCURSION
Drivers, Assistants and Guides:
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Vehicles:
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DURING EACH TRANSFER, TOUR OR EXCURSION:
Service execution:
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BASE OPERATIONS
Cusco:
- In the event that visitors do not stay overnight in Cusco, and are only passing through for the development of their tours, the luggage may remain in our warehouse in compliance with our care and cleaning guidelines.
AFTER EACH TRANSFER, TOUR OR EXCURSION
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Cleaning material for each Vehicle:
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